Consumer Electronics

IGET Vape: 100% automated WhatsApp archiving, 125% lift in lead conversion

300%Improvement in asset control
125%Online conversion rate lift
100%Conversations auto-archived
Challenge

All buyer conversations lived on reps' private WhatsApp accounts, so the company had no data and attrition meant lost customers.

What we did

Moved WhatsApp into the CRM with automatic archiving, multilingual support and profile enrichment from chat history.

Results
300%Improvement in asset control
125%Online conversion rate lift
100%Conversations auto-archived
WhatsAppCRMConversion

* Case data source: real client results publicly disclosed by LeadsCloud.

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